The 21st century is the Age of Information, and the success of your business in this century depends heavily on your ability to properly share and utilize the information you have on hand. Regardless of whether that information is regarding your customers’ needs, a new development that influences your business, or a potential contract with a new client, every member of your business must be able to effectively receive, share, and respond to new information as quickly as possible.
If you find that information in your business gets stuck in separate “silos” and is not shared between departments, then you’re missing out on a lot of potential opportunities for growth. And, more importantly, if you’re not able to share appropriate information with your clients, then you run the risk of losing clients due to a lack of communication, costly delays in information sharing, or sharing of incorrect or outdated information.
The full and original article was published on eFile Cabinet By Erin Swan